Is AI transcription suitable for medical, legal or investigative transcription?
In short – No.
Misinterpretation and inaccuracies are fundamental flaws in AI transcripts
You may be tempted by a tight budget and looming deadline to use an instant AI transcription service. But does the gamble actually pay off?
Nuance, accents and dialect, incoherent audio, background noise, various speakers, regionalized words, places and specific scientific, technical, medical and legal words and terms are still commonly taken out of context, or even misinterpreted by AI.
At best this is obvious when the transcripts are read by a human; at worst, the AI tool is trusted and the incorrect information is passed on to the end user, potentially with catastrophic results.
“AI transcription offers instant, cost-effective, and scalable solutions with 60–86% accuracy, best suited for quick, unverified, or rough transcripts.”
The New Zealand Medical Journal.
The key challenges with AI generated transcriptions
1) Accuracy rates can vary greatly
AI struggles with:
- Background noise
- Accents and dialects
- Technical jargon and specialised terminology
- Overlapping speech
- Emotional nuance and tone
- Grammar and punctuation
2) Data privacy and security concerns
Uploading to a third party service raises security issues, especially with regards to legal and medical privacy.
3) Context understanding
AI lacks the ability to understand broader context of conversations, potentially leading to misinterpretation.
4) Proofreading and editing
All AI requires human editing and proofreading to check for accuracy and correct errors. This is especially important when important decisions are being made from the transcribed information.
5) Cost of editing and correcting
Whilst an AI transcription service may appear to save time, the add-on costs of human proof reading, editing and correcting can quickly make 100% human transcription a more cost effective option.
Trust Purple Giraffe to personally audit and edit your AI transcriptions
Medico-legal transcription requires a high degree of accuracy and our clients value the care and attention we take with their documents. The Purple Giraffe team are award winning in our field. We rise to meet the tightest of deadlines that come with medico-legal transcription and AI transcription editing and proofreading.
If you do decide to use AI speech recognition to transcribe your medico-legal documents, Purple Giraffe can provide a support service responsible for proofreading and comparing the transcript to the original audio and editing appropriately.
“For high-stakes or formal documentation, human transcription is often necessary to avoid the errors and potential legal liabilities associated with AI, such as misinterpreting key information.”
The New Zealand Medical Journal
Our transcriptionists guarantee an accurate, common-sense interpretation of the original audio
- Proofreading, editing and correction
We ensure the final document is accurately interpreted, correct, coherent and easy to read.
- Trusted final content
Be confident that the final content transcript is accurate with no misinterpretation, ambiguity or erroneous information.
- Meets professional standards
Medical, legal and technical transcription that’s expected to be written in a specific way, will include bespoke templates, terminology or special requirements.
You can read more about our professional transcription services process, or if you’d like an informal chat please contact Trina on 021 987 949
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